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Shipment

Information about our shipping costs


Shipping costs Shipping time

Germany

Shipping is carried out by DPD as
standard and costs a flat rate of €5  including VAT. 

For orders over €100.00 gross value,
shipping is free with DPD.  

Delivery usually takes place within 3-7 working days



Countries Shipping costs Shipping time
Italy, Austria, France 12€

Shipping is free for orders over 100€ gross value. 
Delivery is via DPD or UPS Standard (3-4 working days).
Belgium, Netherlands 11€
Shipping is free for orders over 100€ gross value. 
Delivery is via DPD or UPS Standard (3-4 working days).
Spain 15€
Shipping is free for orders over 100€ gross value. 
Delivery is via DPD or UPS Standard (3-4 working days).
The Rest of EU $14.06
Shipping is free for orders over $100 gross value. 
Delivery is via DPD or UPS Standard (3-4 working days).


Accepted Payment Options

During checkout, you can choose from the following secure and encrypted payment methods:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • UnionPay

  • JCB

  • Elo

  • Shop Pay

  • PayPal

  • Apple Pay

  • Google Pay

All prices shown on our product pages include statutory VAT.


We do not store any payment information; payment is made via a secure SSL encrypted connection. 

Subject to change.

 


 

Information on returns

You have the right to return unopened and undamaged products within 14 days of receipt. You are responsible for the return shipping costs.


Please report your return in advance via our Help Center so that we can process it quickly.

Return options

  1. Returns via DPD (returns via SOBERCIETY GmbH)

    1. Upon request, we will provide you with a DPD return label .

    2. After receiving and inspecting the goods, we will refund the purchase price of the returned items.

    3. The flat shipping fee of €5.90 will be deducted from the refund amount.

  2. Return the item yourself

    1. You can return the item yourself using a shipping service of your choice.

    2. You are responsible for the shipping costs.

    3. Send the package to: 

SOBERCIETY GmbH (Gate 14)

Attn: Michael Reindl

Junkersstraße 16-20

93055 Regensburg

Germany


Please let us know in advance which products you would like to return so that we can process your return more quickly.

If you have any questions, please contact our customer service at society@societydelarassi.com