Shipping & Returns

SHIPPING RATES & DELIVERY TIMES:

Order Processing:
All orders are processed within 1-3 business days. You will receive a confirmation email once your order has been shipped, including tracking information.

Domestic Shipping:
Standard shipping within the US typically takes 3-7 business days.

International Shipping:
For international orders, shipping times may vary depending on the destination and customs processing. Expect delivery within 10-20 business days. 

Expedited Shipping:
If you need your order sooner, we offer expedited shipping options at checkout. Delivery times will be displayed along with the costs.

Customs & Duties:
For international orders, any customs duties, taxes, or fees that may apply are the responsibility of the customer.

RETURN POLICY:

We strive to provide products of the highest quality and craftsmanship. However, please note that:

We do not offer returns unless there is damage to the product itself. If you receive a damaged item, please contact us within 7 days of receiving your order at society@societydelarassi.com with your order number and a description of the issue, along with photos of the damage.

EXCHANGES:

We do not offer exchanges at this time. If you believe your item is faulty or damaged, please reach out to us as outlined above, and our team will assist you with the next steps.

CONCIERGE CUSTOMER CARE:

Your satisfaction is important to us. If you have any questions or concerns about your order, even if it’s not covered by our standard policy, we encourage you to get in touch with our concierge customer care team. We are here to help and ensure you have the best possible experience. Feel free to email us at society@societydelarassi.com.

Thank you for shopping with us xx